Procedura

cover

Spesso e volentieri come pochi minuti fa devo ripetere questa procedura per ristabilire la connessione.

E' un problema della linea o del router?

Il router è un hamlet HRDSW108.

[TABLE=width: 774]

[TR]

[TD=class: items, align: right]Pass:[/TD]

[TD]Indicates that the DSL modem can communicate with the primary Domain Name Server (DNS).[/TD]

[/TR]

[TR]

[TD=class: items, align: right]Fail:[/TD]

[TD]Indicates that the DSL modem was unable to communicate the primary Domain Name Server (DNS). It may not have an effect on your Internet connectivity. Therefore if this test fails but you are still able to access the Internet, there is no need to troubleshoot this issue.[/TD]

[/TR]

[/TABLE]

[TABLE=width: 776]

[TR]

[TD=colspan: 2] [/TD]

[/TR]

[TR]

[TD]If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Testsbutton at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.

Troubleshooting:

NOTE: If Ping Default Gateway fails, this test result displays N/A.

Turn off the DSL modem, wait 10 seconds, and turn it back on. Wait at least one minute for the modem to completely restart and to establish a connection. If the PPPoE LED on the modem turns solid green, close your Web browser and restart it.
With the modem on, press the external reset button on the DSL modem for at least five seconds and release it. This resets the DSL modem to its default settings. Wait for the DSL modem to completely restart, then close and restart your Web browser. To reconfigure the modem, type your DSL Account username and password.

[/TD]

[/TR]

[/TABLE]

cover

Spesso e volentieri come pochi minuti fa devo ripetere questa procedura per ristabilire la connessione.

E' un problema della linea o del router?

Il router è un hamlet HRDSW108.

[TABLE=width: 774]

[TR]

[TD=class: items, align: right]Pass:[/TD]

[TD]Indicates that the DSL modem can communicate with the primary Domain Name Server (DNS).[/TD]

[/TR]

[TR]

[TD=class: items, align: right]Fail:[/TD]

[TD]Indicates that the DSL modem was unable to communicate the primary Domain Name Server (DNS). It may not have an effect on your Internet connectivity. Therefore if this test fails but you are still able to access the Internet, there is no need to troubleshoot this issue.[/TD]

[/TR]

[/TABLE]

[TABLE=width: 776]

[TR]

[TD=colspan: 2] [/TD]

[/TR]

[TR]

[TD]If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Testsbutton at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.

Troubleshooting:

NOTE: If Ping Default Gateway fails, this test result displays N/A.

Turn off the DSL modem, wait 10 seconds, and turn it back on. Wait at least one minute for the modem to completely restart and to establish a connection. If the PPPoE LED on the modem turns solid green, close your Web browser and restart it.
With the modem on, press the external reset button on the DSL modem for at least five seconds and release it. This resets the DSL modem to its default settings. Wait for the DSL modem to completely restart, then close and restart your Web browser. To reconfigure the modem, type your DSL Account username and password.

[/TD]

[/TR]

[/TABLE]

tom1

della linea.

cover

Ma anche quando si ristabilisce la connessione il router segnala in rosso la sintonizzazione con i server ppp on demain server.

Basta scollegare il roouter 10 secondi per ristabilire la connessione.

tom1

il protocollo è PPoA o PPoE

cover

PPoE come da guida telecom.

tom1

allora potrebbe esserci qualche problema o nel modem o nell'impianto di casa tua.

cover

E' aggiornato il firmware, il rivenditore disse che funziona correttamente.

L'elettricista disse che la presa non ha nulla di anormale.

tom1

bhè uno delle due è la causa.